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FAQS

You Asked, We Answered

WHAT IS THE MINIMUM ORDER QUANTITY?

The order is fixed at 24 x 70cl spirits or liqueur

CAN I CHOOSE A DIFFERENT BOTTLE?

There is only one bottle and cork type

CAN I ADD A DESIGN TO THE COURIER BOX?

The outer boxes are unprinted

WHAT ARE THE DELIVERY 
OPTIONS?

Goods are sent tracking via DPD

CAN I CHANGE THE ALCOHOL CONTENT?

The alcohol content is not variable

CAN I CHANGE THE LABEL SIZE?

The label size is fixed at 65mm wide by 110mm tall and is printed in CMYK

WHAT FORMATS CAN I SEND THE LABEL ARTWORK IN?

Artwork can be received in pdf, jpg or png format, we suggest 300dpi resolution and small text to be 4mm tall

WHAT FORMS OF PAYMENT DO WE EXCEPT?

We accept Visa, Mastercard and Amex

HOW DO I KNOW DUTY HAS BEEN PAID?

Proof of duty payment will be supplied

DO YOU SHIP INTERNATIONALLY?

We can ship internationally, but there will be a shipping surcharge

ARE THEIR ALLERGENS TO BE MADE AWARE OF?

We do not permit allergens in liqueurs

DO I NEED A LICENSE TO SELL MY PRODUCT?

If you intend to sell to the public you should have the appropriate licenses (we are happy to direct you accordingly)

WHAT LICENSES DO YOU HAVE?

Upon request we will provide details of our various licenses, including but not limited to premises licenses, AWRS, distilling approvals, compounding approvals and all necessary documentation to conduct our business in the UK

CAN I GET MY LABELS PRINTED ELSE WHERE?

You can use your own label supplier, and apply the labels yourself. However there would be no reduction in the cost of goods.

CAN  I RETURN MY PRODUCT?

We do not offer returns, however if you have any queries or concerns with your order, please contact us directly to discuss. 

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